Frequently Asked Questions about eStatements
General Questions
- What are eStatements?
- Will I continue to receive my printed statement in the mail if I sign up for eStatements?
- Is there a cost associated with receiving eStatements?
- Will my eStatement look the same as my printed statement?
- Is special software required to view my eStatement online?
- Whom do I call if I have questions about my eStatement?
- What should I do if I do not receive my eStatement?
- How secure are eStatements?
Getting Started
- How do I sign up for eStatements?
- What if I sign up for eStatements and then decide I would like to receive paper statements again?
- How do I change the email address to which my eStatement notifications are sent?
- How will I know when my eStatement is available to view online?
- How do I view my eStatement?
- How long will my eStatement be available to view online?
If you did not find the answer you were looking for or have a comment, please feel free to Contact Us or Call us directly at (712) 469-2800 or (866) 460-2800.





